The property manager is responsible for maintaining a environment that people want to live in or visit. This means making sure the property is always clean and that appliances are in good working order. To achieve cleanliness, the property manager assigns regular cleaning tasks to one or more janitors. To achieve customer satisfaction, the manager assigns work requests from tenants and guests to the maintenance technician. The faster the technician can complete the work, the better.
For all your requests, create a quick-response mechanism. You can do this best by using the Resident Center within your property management software. You can view requests from residents in real-time. The request can be sent to you with a timeline so that you can respond and create a work order for your staff.
Your residents should be informed of any property repairs or maintenance that you perform. To keep residents informed about any maintenance, such as those that affect parking or amenities, use push notifications.
If you plan to use pesticides, do deep cleanings or provide other maintenance services that involve chemicals it is crucial residents with allergies, medical conditions and children be informed of the exact location and times you will be working.
Maintenance planning involves the decision-making process about what maintenance work is needed and how it should happen.
When you work with our team, you get more than outstanding work. You get outstanding service, too. There are no secrets and no surprises. We’re transparent about what it will take to make your property earn more and attract better residents. We’ll talk about the small things; new fixtures, brighter lighting. And, we’ll talk about the big ticket items: roofs and HVAC systems.
It is especially important to inform residents about maintenance that may affect heat, HVAC or water. If you need to provide these services, give residents plenty of time to arrange.
The spring maintenance season will soon be upon us. Winter's snow and ice, as well as wind, will have an impact on heating and roofing systems.
Our goal is provide the best outdoor grounds management while allowing you, the property manager, to manage the big picture.
Summer months are an ideal time to make repairs and improvements while the weather is warm and relatively dry (depending on where your properties are).
We discussed how you can inspect and repair specific parts of your property at different times throughout the year. Regular inspections and maintenance should be scheduled throughout the year for these issues.
This can take hours, or even days. However, true professionals repair the leak as quickly as possible using the skills of local technicians and their relationships with plumbers.
It is possible for tenants to neglect winter property maintenance. This information can be shared with tenants in a reminder that is sent through your property management platform communications. You can encourage them to take good care of the property. Neglecting to take care of the property can lead to contractor visits and costs.
Put a quick-response system in place for all requests. The best way to do that is to use the Resident Center in your property management software. Residents can submit requests that you can see in real time. You can then respond with a timeline and turn the request into a trackable work order for your team.
The Value of Home Maintenance
While some repairs are unavoidable as a homeowner, staying on top of monthly housekeeping tasks can help you avoid major damage and save money in the long run. 1. Saves money—Regular home inspections can save you a lot of money. A new roof, for example, can cost an average of $6,800.