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AppleCare+in the United States requires AppleCare Service Company, Inc. to perform obligations. This Arizona corporation is a wholly-owned subsidiary of Apple Inc., which does business in Texas under the name Apple CSC Inc.
Express Replacement Service cannot be provided under the screen replacement and back glass damage fees.
You can verify your status by going to the Apple Store and asking if you qualify for a new iPhone. If you are eligible for an upgrade, you have two options. You can either go online or visit an Apple Store and speak to a specialist. Upgrades can be made anytime after six month, provided you have made at most 12 payments. You can upgrade to a higher model if you're required to pay an additional amount for your 12 monthly payments. We will arrange to trade in the old iPhone for you as part the program. Please don't trade in the current iPhone via the standard Apple Trade In.